Head of Product department

Job Description – Head of Department– Product

Job Title: Head of Product

Location: Delhi,India

Experience: 10+ Years

Education: B.Tech/B.E + MBA (Mandatory)

Industry Preference: B2C App-Based Companies

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Position Summary:

We are seeking a dynamic and visionary Head of Product to lead our product strategy and execution. This role demands a seasoned professional with a proven track record of managing the full product lifecycle in fast-paced, growth-driven environments. The ideal candidate will be customer-obsessed, data-driven, and experienced in streamlining user onboarding and driving key growth metrics such as MAU, DAU, app downloads, and page views.

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Key Responsibilities:

● Own and manage the end-to-end product lifecycle: from problem identification and product strategy to roadmap planning and execution.

● Define and translate product vision into detailed requirements, user stories, and prototypes.

● Drive innovation by deeply understanding customer needs (both B2B and B2C), identifying product gaps, and launching features that improve user experience and grow revenue.

● Analyze competitor products to identify market opportunities and points of differentiation.

● Collaborate closely with Engineering, Design, Marketing, and Sales teams to deliver high-impact features and products.

● Work with Marketing and Sales to increase website traffic, qualified leads, and mobile app downloads.

● Support data-driven decision-making across the product team by collecting and analyzing relevant metrics.

● Ensure the right balance of resources and priorities across the product roadmap.

● Identify and implement improvements to the existing user experience and platform performance.

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Requirements:

● B.Tech/B.E + MBA from a reputed institution.

● 10+ years of experience in product management, with a strong focus on B2C digital products and mobile apps.

● Demonstrated ability to lead high-performing cross-functional teams and deliver successful products to market.

● Proven experience in driving engagement and growth metrics such as DAU, MAU, app downloads, and page views.

● Hands-on experience with third-party marketing and analytics tools like Google AdWords, CleverTap, Branch, WhatsApp APIs, etc.

● Strong analytical skills with the ability to translate data into actionable insights.

● Excellent written and verbal communication skills, with strong presentation and public speaking abilities.

● Familiarity with current digital product technologies; basic design skills are a plus.

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Preferred Qualities:

● Entrepreneurial mindset with a bias for action.

● Passion for creating exceptional user experiences.

● Ability to thrive in a fast-paced, evolving environment.

About the company

Founded in 2012, our company began with a mission to transform the O2O (online-to-offline) tech space. Today, we are proud to be industry leaders, commanding over 60% of the market share with our pre-eminent CRM and Loyalty solutions.

At the heart of our offerings lie E-Gift Vouchers, enabling instant procurement and delivery through our advanced technology platform and skilled workforce. Our strategic partnerships with 190+ renowned brands have allowed us to offer our clients—and their networks—a wide and versatile bouquet of choices.

What do we do :

● Streamline and simplify the loyalty programs of banking institutions through instant reward redemption solutions.

● Automate business gifting of corporate houses that scales-up with the growth of the organization.

● Catalyze employee engagement through digital gifting platforms for Reward and Recognition (R&R) programs.

● Help businesses strengthen the professional bond with their channel partners (retailers, distributors, and wholesalers).

● Boost the online promotions of brands by offering useful insights related to their end consumers.

● Promote brand awareness and advocacy of our clients through white label solutions.

● Enhance the shopping experience of shoppers through our D2C portal – with brand vouchers of 160+ brands.

Mission: To revolutionize the way businesses form connections with their partners and customers by utilizing the power of digital gifting, personalization, and cutting-edge technology.