Head of Operations

24 Seven is an award-winning creative staffing and recruiting firm that connects high caliber talent with leading brands. For 15 years, 24 Seven has been providing temporary, temp-to-hire, direct hire and executive search solutions to leading organizations across many industries, including fashion, luxury, retail, e-commerce and beauty. We support our clients evolving talent demands with offices in New York, London, Toronto, Los Angeles, Santa Monica, Orange County, Chicago, San Francisco, Seattle, Portland, Philadelphia and Atlanta.

Company Overview:

Our client is a fast-growing medical technology company that has revolutionized the fitness world. Their products change the way most people think and feel about fitness, nutrition and a healthy lifestyle. With a refreshingly inclusive and collaborative company culture, they are ever evolving and strive to bring their consumers the best quality products.

Position Overview:

In this role you will oversee the order management team, ensuring orders are processed on time and correctly and any related inquiries are managed professionally.

Responsibilities:

Work via 3PL to ensure on-time, in full delivery of customer orders and strive to ensure zero overdue orders

Ensure all activities are carried out in compliance with local, national and international legislations

Source, negotiate and oversee activities of all 3PL providers – including fulfillment centre, inbound and outbound freight providers

Participate in Sales & Operational Planning routines – including customer forecast reviews and inventory planning meetings

Identify and implement system improvements to minimize manual data entry (EDI)

Key Qualifications:

10+ years experience (with minimum 5 years at management level)

Excellent negotiation skills

Demonstrated people management skills

Strategic thinker

Located in Hoboken, NJ.

Base salary plus bonus. Full health coverage. 

Great company with tremendous room for growth.