Head of Infrastructure

Tiki.vn is a #1 Online direct sales e-commerce company in Vietnam. Our mission is to fulfil the life of every family in Vietnam with better way of getting what they with peace of mind.

At Tiki.vn, we stand behind every products and services in terms of quality and authenticity, so much that we offer 30 days Refund Warranty, Free & Fast nationwide delivery, a wide range of carefully selected 200,000 products from 1500 trusted brands and suppliers.

Responsibilities:

• Manage our IT infrastructure, including Network/Wifi/Servers and other IT devices at many locations: Cloud (AWS, DO), Data Center, Office (300+ employees) and many Warehouses (4000+ m2)
• Provide system administration, such as installing, deploying, monitoring, for Windows/Linux servers, MySQL/PosgreSQL Database, Logging
• Developing policies and processes for all systems, guarantee for efficient and security
• Design backup & recovery solution
• Manage IT software and solutions: Call Center, Social Intranet, HRM and other Back-office information systems
• Manage IT facilities and Helpdesk service
• Manage 2 sub-teams: System Admin and IT

• Bachelor degree in Information System - Certifications in Network, Security, DBA are preferrable
• 08 years experience in System administration and IT
• Experience in team management with 20+ members
• Other skills: Customer Service, Leadership, Plan, Organize, Budget, Monitor.

All your information will be kept confidential according to EEO guidelines.