Head of Food & Beverage - Louma Country Hotel

About Us
Louma Country Hotel is a unique destination committed to delivering exceptional culinary and hospitality experiences rooted in our Farm-to-Fork ethos. We pride ourselves on creating unforgettable moments for our guests through outstanding food, beverage, and immersive experiences.

The Role
We are seeking a dynamic and experienced Head of Food & Beverage to lead our service team and oversee the planning and delivery of market-leading culinary and beverage offerings. This role is pivotal in ensuring guest satisfaction, operational excellence, and commercial success across daily operations, bespoke events, and experiential activities.

Key Responsibilities

• Oversee all Food and Beverage operations, ensuring best-practice hospitality standards.

• Develop and implement SOPs and training programs for service excellence.

• Manage budgets (OPEX & CAPEX), financial compliance, and monthly reporting.

• Drive revenue through upselling and optimising profitability.

• Ensure compliance with health, safety, and food standards (HACCP, FSA).

• Collaborate with Head Chef and Front-of-House teams on menus and service.

• Maintain stock control, procurement, and CRM system efficiency.

• Support marketing initiatives for events and experiences.

• Lead recruitment, onboarding, and continuous staff development.

Requirements

• Proven experience in F&B management within hospitality or luxury settings.

• Strong knowledge of CRM and POS systems.

• Personal Alcohol License and Level 3 Food Hygiene certification.

• HACCP, First Aid at Work, Fire Marshall, Manual Handling certifications.

• WSET Level 2 or equivalent beverage knowledge.

• Excellent leadership, communication, and organisational skills.

What We Offer

• Competitive salary and benefits package.

• Opportunity to shape and enhance a premium hospitality experience.

• A vibrant, collaborative environment in a stunning retreat setting.