Head of Compliance, LATAM - Global Payment

Description

About the Team:
The Global Payment team provides payment solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on TikTok.

Responsibilities
- Serve as the regional Head of Compliance for Latin America, with end-to-end responsibility for compliance oversight of payments, lending, commerce-enabled financial services, and other regulated financial activities across Brazil, Mexico, and emerging LATAM markets (including Chile and Argentina), reporting directly to the Head of Compliance, Global Payment.
- Lead and execute the region’s regulatory and licensing strategy, including applications (IFPE, Regulated SOFOM, EMI, SCD, etc.), renewals, and ongoing supervisory obligations for payment institutions, sub-acquiring, e-money, lending entities, merchant acquiring, wallets, FX, and other licensed activities.
- Act as the primary regional engagement lead with regulators and supervisory authorities, maintaining constructive, transparent relationships with bodies such as BACEN, CNBV, CONDUSEF, SHCP, and relevant authorities across LATAM.
- Design, implement, and continuously enhance a scalable, risk-based compliance framework that aligns local regulatory requirements with TikTok’s global governance, control, and risk management standards.
- Partner closely with regional and global stakeholders across Product, Payments, Lending, Business Development, Legal, Risk, Operations, and Engineering to advise on regulatory feasibility, product readiness, and compliant market expansion strategies.
- Maintain deep awareness of regulatory developments across LATAM—including AML/CFT, consumer protection, data privacy, licensing, prudential requirements, and operational resilience. Ability to translate evolving requirements into practical policies, controls, and operational guidance.
- Own regulatory examinations, audits, and supervisory reviews across jurisdictions, including preparation and submission of materials, senior-level regulatory interactions, remediation planning, and ongoing monitoring of corrective actions.

Requirements

Minimum Qualification(s)
- 5+ years of progressive compliance experience within payments companies, financial institutions, fintech platforms, lending businesses, professional services firms, or regulatory bodies, with demonstrated responsibility at a senior or regional level.
- Deep familiarity with the Latin American regulatory landscape, particularly in Brazil and Mexico, and working knowledge of regulatory frameworks in additional markets such as Chile and Argentina.
- Extensive experience with financial services licensing and supervision, including payment institutions, sub-acquiring, e-money, lending, merchant acquiring, wallets, FX, and commerce-related regulated activities.
- Demonstrated ability to engage credibly and effectively with regulators and supervisory authorities, including proven experience in obtaining licenses in LATAM, managing examinations, inspections, regulatory inquiries, and ongoing supervisory relationships; prior experience within a Latin American regulatory authority is a strong advantage.
- Strong command of AML/CFT regulatory frameworks and enforcement expectations, including local LATAM regulations and global standards such as FATF and Wolfsberg.

Preferred Qualification(s)
- Bachelor’s degree in Law, Business, Economics, or related field; advanced degree or specialization in financial regulation strongly preferred.