Head of Compliance

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit www.fwd.com

About FWD Life Philippines 

FWD Life Insurance Corporation (FWD Life Philippines) launched its commercial operations in September 2014. As of end-2022, FWD Life Philippines ranks 3rd and 6th in terms of Paid-up Capital(1) and New Business Annual Premium Equivalent(2), respectively.

For more information, please visit fwd.com.ph. 

1 www.insurance.gov.ph > Statistics > Life > 2022 > Based on Paid-Up Capital

2 www.insurance.gov.ph > Statistics > Life > 2022 > Based on New Business Annual Premium Equivalent

To lead in the design and embedding of a risk based Compliance Management Framework that:
• Identifies the most important Compliance requirements, both corporate and distribution, and the risks involved
• Effectively mitigate Compliance risks by translating Compliance requirements into policies, procedures, training and controls
• Assist the Line 1.5 function across Business Units to ensure delivery of their mandate in compliance with the Non-Financial Risk Management Program
• Monitors the effectiveness and efficiencies of Compliance procedures and controls.
• Facilitates strong and effective relationships with regulators and industry
• Provide concise and effective reporting to Management, Committees and Board.

Reports to the Country Chief General Counsel and Chief Compliance Officer with a matrix line to the Group Chief Compliance Officer.
Supervises and mentors the Compliance personnel to ensure their career development within the organization.

Job Summary:
 

To lead in the design and embedding of a risk based Compliance Management Framework that:

• Identifies the most important Compliance requirements, both corporate and distribution, and the risks involved
• Effectively mitigate Compliance risks by translating Compliance requirements into policies, procedures, training and controls
• •Assist the Line 1.5 function across Business Units to ensure delivery of their mandate in compliance with the Non-Financial Risk Management Program
• Monitors the effectiveness and efficiencies of Compliance procedures and controls.
• Facilitates strong and effective relationships with regulators and industry
• Provide concise and effective reporting to Management, Committees and Board.

Reports to the Country Chief General Counsel and Chief Compliance Officer with a matrix line to the Group Chief Compliance Officer. 

Supervises and mentors the Compliance personnel to ensure their career development within the organization.

Job Description:

• Design and implement corporate and regulatory, financial crimes, and distribution compliance requirements and monitor its effectiveness.

• Develop and execute the annual compliance plan agreed with local management, Group Compliance and relevant committee.

• Manage Negative Feedback / Complaints / Reports  escalated by different channels relative to potential sales malpractice cases and Speak Up Complaints/Reports referred by GO Compliance from Cockpit.

• Provide compliance advice on new product launches, marketing materials and campaigns, establishment of new business relationships and new business units necessary to empower Line 1, e.g., Line 1.5, mergers and acquisitions, sales process, sales misconduct investigations, new systems and processes, projects etc.), and where required, provide compliance challenge and approval to ensure business decisions are in line with internal and external requirements.

• Promote and sustain an effective compliance culture.

• Report to FWD PH senior management, relevant Boards or committees, and Group Compliance on the key compliance and regulatory risks impacting the BU, progress of the annual compliance plan, and overall effectiveness of compliance risk management across the BU (refer to section 6 for further details)

Education & Experience:

• Bachelor’s Degree holder

• 6-8 years’ experience in Legal, Compliance, Risk, or Audit work

Technical Competencies/Skills:

• Able to understand, interpret and implement relevant regulatory guidelines and standards

• Experience in embedding, designing implementing and monitoring compliance policies and procedures

• Excellent decision maker with the ability to manage multiple tasks

• Excellent interpersonal, communication, negotiation, and management skills

Privacy Notice

Your privacy is a priority for FWD.  The Company keeps your personal information with us in confidence. To know more about how we process your information, kindly refer to our FWD Recruitment Privacy Notice.

FWD has partnered with Talocity Instasolutions Private Limited (“Talocity”) to manage the initial filtering of candidate’s profiles through video interviews, social profile mapping, and video analytics using artificial intelligence engine that is offered within the Talocity platform.  The platform evaluates the candidate on the five well-known dimensions as per OCEAN Personality Model that influence occupational success and help understand workplace behavior. For more information, please refer to Talocity Privacy Policy.

When you apply, FWD will share your name, phone number and email address to Talocity to contact you and conduct the initial screening and profiling process.  Shortlisted candidates will then be contacted by FWD for the face-to-face interview.