HAP_HLL_Customer Service (Chinese)

SGS is the world's leading inspection, verification, testing and certification company. We are recognised as the global benchmark for quality and integrity. With more than 94,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.

Receive sample, check test request form & sample size
Register job no. (VNHL & BOSS no.), prepare quotation and send to client.
Clarify unclear information about KAM program
Check client payment status (contract or in advance) and follow debt 

Handle client inquiries (collect info from the related team) 
Handle revised report as client request
Handle internal queries on order status
Monthly/ Weekly summary for account handling

Other assignments upon getting request

University level or higher
Good communication & Office skills
Good in Chinese, basic English