Guest Service Associate- F&B Service

Accor

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Kochi, KL, in on site Until 8/30/2026 H-1B sponsor history First posted July 1, 2026 Last posted July 1, 2026
Job description
  1. Greet guests with enthusiasm, providing a warm welcome and efficient service, including handling phone calls professionally.
  2. Master our food and beverage offerings, guiding guests to perfect choices and eloquently describing menu items, including allergen information.
  3. Resolve conflicts and solve problems swiftly, ensuring guest satisfaction at all times.
  4. Maintain a clean, organized workspace and ensure all supplies are readily available for guests and team members.
  5. Boost revenue by promoting hotel services and upselling when appropriate.
  6. Prepare food and beverage areas to Accor Hotels' high standards, demonstrating attention to detail.
  7. Collaborate effectively with team members to achieve departmental goals and deliver exceptional service.
  8. Develop expertise in beverage offerings and manage stock efficiently.
About this role

Summary

Provide guest service in food and beverage, handle inquiries, promote hotel services, and ensure cleanliness.

Job title

Guest Service Associate- F&B Service

Experience level

entry level

Industry

hospitality

Location requirements

Kochi, KL, in; on-site; no remote work

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

guest greetingfood and beverage knowledgeproblem solvingcommunicationstall organization

Preferred skills

None specified

Specializations

food and beverageguest serviceallderagen infohospitality
Locations

Structured locations inferred from the posting.

Kochi, Kerala, India

On-site City
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