Guest Service Agent

Royal Island is a faraway island retreat where every day is a new chapter. Located in the heart of the Baa Atoll, less than 20 minutes from Velana International Airport by domestic flight, our all-inclusive resort brings together the intimacy of a village, the spirit of escapism, and the warmth of Maldivian culture. It's a place to wake up to uninterrupted ocean views, connect over soulful South Asian dining, and be inspired by an evergrowing collection of signature excursions and spa experiences.

The moment a guest steps into our Resort you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights, you will be remembered for your superb customer service and positive energy. 

Main Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Assist guests during their stay

• Previous experience in a hotel or customer service environment
• Excellent written and verbal communication skills
• Exceptional customer service skills and an unwavering positive attitude
• The ability to successfully provide a high level of customer satisfaction
• Professional presentation essential
• Availability to work a variety of shifts.