Guest Relations Officer (m/f/d)
Goodtime International Entertainment
Apply to this job๐ค GUEST RELATIONS OFFICER (m/f/d)
Create memorable guest experiences in sunny Greece
๐ About the role
As a Guest Relations Officer, your main focus is the guest experience.
You are there to support, guide and connect with guests throughout their stay and make sure they feel welcome, informed and well taken care of.
This role is ideal for people who enjoy communication, responsibility and working closely with guests in an international resort environment.
๐ฌ What youโll do
- Be the main contact person for guests during their stay
- Welcome guests and support them with questions, requests and feedback
- Help resolve issues in a friendly and professional way
- Communicate closely with reception, entertainment and hotel management
- Support guest satisfaction and overall holiday experience
Youโll build real connections with guests and play an important role in how they remember their stay.
โฐ Good to know
- Seasonal position
- Full-time role (5โ6 working days per week)
- Living and working on-site
- EU passport required
๐ Ready to join?
If you enjoy creating positive experiences for others and want to work in a sunny, international environment, weโd love to hear from you.
๐ Apply now and become part of our Guest Relations team.
(If you prefer a more administrative role, you may also find Receptionist positions on our career page.)
Requirements
๐ Who weโre looking for
- You already have experience in hospitality, guest relations or customer service
- You enjoy working with people and handling different situations
- You speak English confidently
- German and/or French skills are a big advantage
- You are empathetic, reliable and solution-oriented
This role suits you if you like people-focused work, communication and being part of an international team.
Benefits
๐ก What we offer
- Accommodation provided
- Meals included
- Seasonal EU contract & insurance
- International working environment
- Support before and during your season
- Living and working on-site allows you to fully focus on your role and the experience.
Summary
support and assist guests, ensure they have a positive experience, communicate effectively, resolve issues
Job title
Guest Relations Officer
Experience level
experience in hospitality, guest relations or customer service
Industry
hospitality
Location requirements
on-site in Heraklion, Greece, seasonal job, living on-site
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Heraklion, Greece