Guest Relation Officer
Accor
Apply to this jobMercure Bali Legian is a vibrant 4-star international hotel located in the heart of Legian, Bali, just steps away from the beach, shopping, and entertainment areas. As part of Accor, we are committed to delivering heartfelt hospitality and creating memorable experiences for our guests. We foster a dynamic, inclusive, and growth-oriented work environment where talents are empowered to develop and shine.
Responsible to ensure that all guests are made to always feel comfortable and welcome in genuine warm way. Behaves and acts in exemplary fashion, embodying the brand mindset.
- Having experiences 2 years in the same position.
- Strong communication, negotiation, and interpersonal skills.
- Able to work individually and as a team .
- Fluent in English, both written & spoken.
- Guest oriented and service minded
Summary
Ensure guest comfort and satisfaction through communication and service.
Job title
Guest Relation Officer
Experience level
2+ years
Minimum experience
2+ years exp
Industry
hospitality
Location requirements
Kuta, Bali, with no remote work allowed
Salary
Not specified
Visa sponsorship
H-1B sponsor history
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Kuta, Badung Regency, Bali, Indonesia