Guest Relation Officer

Kuta, Bali, id on site Until 9/15/2026 2+ years exp H-1B sponsor history First posted July 17, 2026 Last posted July 17, 2026
Job description

Mercure Bali Legian is a vibrant 4-star international hotel located in the heart of Legian, Bali, just steps away from the beach, shopping, and entertainment areas. As part of Accor, we are committed to delivering heartfelt hospitality and creating memorable experiences for our guests. We foster a dynamic, inclusive, and growth-oriented work environment where talents are empowered to develop and shine.

Responsible to ensure that all guests are made to always feel comfortable and welcome in genuine warm way. Behaves and acts in exemplary fashion, embodying the brand mindset.

  • Having experiences  2 years in the same position.
  • Strong communication, negotiation, and interpersonal skills.
  • Able to work individually and as a team .
  • Fluent in English, both written & spoken.
  • Guest oriented and service minded
About this role

Summary

Ensure guest comfort and satisfaction through communication and service.

Job title

Guest Relation Officer

Experience level

2+ years

Minimum experience

2+ years exp

Industry

hospitality

Location requirements

Kuta, Bali, with no remote work allowed

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

communicationnegotiationinterpersonal skillsEnglish

Preferred skills

None specified

Specializations

guest relationscommunication
Locations

Structured locations inferred from the posting.

Kuta, Badung Regency, Bali, Indonesia

On-site City