Guest Relation Executive
Accor
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JOB DESCRIPTION
We are looking for Guest Relations Executive whose responsibilities includes to maximise the guest satisfaction and to ensure the personalized guest service and satisfaction by listening and resolving complaints and providing excellent guest service throughout their stay.
Knowledge and Experience
- Diploma in Tourism / Hospitality Management
- Minimum 1 year of relevant experience
- Excellent reading, writing and oral proficiency in English language
Competencies
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Must be well-presented and professionally groomed at all times
Summary
Maximize guest satisfaction through personalized service, resolve complaints, and maintain excellent customer relations
Job title
Guest Relation Executive
Experience level
1+ years
Minimum experience
1+ years exp
Industry
hospitality
Location requirements
Pune, MH, in; remote work not allowed
Salary
Not specified
Visa sponsorship
H-1B sponsor history
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Pune, Maharashtra, India