Group Sales Coordinator

Be part of the journey!

Our mission is to be the preferred airline of our customers and our team. Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day. Our dedication has earned us the title of the world's best leisure airline multiple times, and we’re just getting started.

Want to join us? You will have the chance to enjoy exclusive travel privileges to explore the world and create unforgettable memories. You will also have the opportunity to work in a modern, inspiring environment.

In collaboration with the Supervisor, Groups, the incumbent is responsible for coordinating and managing group sales activities for Transat. They play a key role in achieving sales objectives by providing high-quality advisory services to travel agencies and partners, while maximizing revenues and maintaining the company's competitive position in the market.

Responsibilities:

• Obtain group pricing and availability, follow up on opportunities, and maximize group sales.
• Achieve established sales targets and contribute to revenue growth within the groups segment.
• Manage the entire group booking cycle, from quotation to file closure, while ensuring quality control.
• Negotiate special agreements related to groups, events, conventions and familiarization trips.
• Respond to travel agency inquiries regarding pricing, availability, products, and general group-related information.
• Collaborate with key accounts and internal teams to ensure effective management of group sales.
• Identify cross-selling opportunities, promote Transat products and services, and process fare adjustment requests.
• Participate in industry events, including trade shows, product launches, and familiarization trips, as required.

• Diploma in Travel and Tourism.
• Two to three years of experience in the travel industry, including relevant experience in group sales.
• Proven sales experience with demonstrated ability to develop business opportunities and close sales.
• Strong customer service, communication, and relationship-building skills.
• Analytical mindset, business acumen, understanding of financial concepts, and ability to manage multiple priorities effectively.
• Good knowledge of Microsoft Office applications and demonstrated proficiency with collaborative digital tools and AI solutions (e.g., Copilot). Excellent knowledge of TTS as a strong asset.
• Ability to quickly learn and adapt to new technologies.

Artificial intelligence tools are used to analyze applications, whether to sort or preselect profiles based on criteria related to job requirements. All applications are then reviewed by our recruitment team to ensure a fair and inclusive process.

Employment Equity

At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.