Group Head of IT Services

KINAXIA TRANSPORT AND WAREHOUSING LIMITED

Manchester, gb on site Until 8/22/2026 First posted March 27, 2025 Last posted March 27, 2025

Job description

Kinaxia Logistics are looking for a Group Head of IT Services to support and implement the infrastructure, security and IT Services standards across all Group companies. To manage the outsourced infrastructure and IT services partners to deliver a robust, secure IT operations platform on 24 x 7 basis enabling Group companies to provide the highest customer service to clients.

Key Roles and responsibilities:

To contribute to the development of information management strategy and policies for the Group by planning and implementing processes.
Manage the hardware and software assets so that effective budgets can be established;
Manage outsourced infrastructure partners
Produce and maintain an Infrastructure and Application Architecture documentation pack
Develop processes and procedures for end user interaction, whilst ensuring SLA’s are being adhered to.
Develop, implement and continually enhance Security, Disaster Recovery and IT Policies
Implement standards across the Group and act as security lead to monitor, investigate and report on security breaches to remain compliant and reduce risk.
Develop a monthly board reporting pack regarding systems performance, Group-wide asset estate, security and adoption.
Make recommendations for technology investments to ensure the board are fully aware of IT activities across the Group.
Project manage the delivery of infrastructure change projects, new technology deployment, or the incorporation of acquired companies into the Group infrastructure.
Complete impact assessments and report to the Group IT Change Board using Group PMO Standards so that projects are delivered to time and budget.
Contribute to improving the adoption of IT throughout the Group by communication, site visit and promotion of tools.
Communication of operational impacts of infrastructural changes to business colleagues to support the technology implemented and to ensure minimum business disruption.
Develop IT services catalogue for the management and delivery of end user devices including desktops, laptops, mobile devices, RF scanners and CCTV applications.
Provide best practice use of Microsoft Office 365 and desktop services to end users to ensure increased standardization;
As appropriate, provide escalated on-site support of hardware, software and network connectivity issues to ensure business continuity.

Key Skills:

Experience Minimum 5 Years in IT Management
Multi-site IT environment preferably in Transport and/or Warehousing sector
Practical Experience of desktop support
Knowledge of Cloud hosting solutions Implementation and adoptions of
MS Office
365 Server Virtualisation
MS Windows Server
Understanding of Firewall security principles
WAN, LAN networking
RF scanning and WIFI

Ideally formal project management qualification PMI, Prince

Must be geographically mobile for UK nationwide ad-hoc travel,

Company car or Car Allowance included

28 days holiday including Bank holiday.

We offer all of our employee’s fantastic company benefits, including:

Pension
Loyalty Awards (Recognises employees with 5, 10, 20, 30 and 40 years’ service).
Employee Benefits Platform (Includes a Cycle to work scheme and access to a range of offers and discounts).
Life Assurance
Employee and customer referral schemes

We are an equal opportunities employer whom encourage and welcome applications from all backgrounds.

About this role

Summary

Manage group IT infrastructure, security, projects, and support to ensure operational efficiency.

Job title

Group Head of IT Services

Experience level

5+ years

Industry

logistics

Location requirements

Manchester, gb; flexible UK travel required; remote work not specified.

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

IT managementmulti-site experiencecloud solutionsMicrosoft Office 365Windows Serverfirewall securityWAN LANRF scanningproject management

Preferred skills

project management qualificationPrincePMI

Specializations

infrastructuresecurityIT servicescloud hostingnetworking

Locations

Structured locations inferred from the posting.

Manchester, UK

On-site City