Grievance/Appeals Rep I

Mason, OH, us on site Until 8/21/2026 First posted February 23, 2026 Last posted February 23, 2026
Job description

Mindlance is a national recruiting company which partners with many of the leading employers in the Life Sciences, IT, and Financial Services sectors, feel free to check us out at http://www.mindlance.com.



•    Fully proficient in all areas of claims and customer service; may need guidance and supervision to complete some functions.

•    The representative will be responsible for triage of the all work received in the Grievance and Appeals department. May require CS skills for outbound calls. This position may require some OT and pushes on Saturdays.

•    High school diploma or equivalent required. 1 - 3 years health insurance business including customer service experience required.

Mason, OH 45040

About this role

Summary

Handle claims and customer service in grievance and appeals department, may require outbound calls.

Job title

Grievance/Appeals Rep I

Experience level

1-3 years

Industry

healthcare

Location requirements

On-site in Mason, Ohio, no remote work allowed.

Salary

Not specified

Management role

No

Skills & keywords

Required skills

claimscustomer servicehigh school diploma

Preferred skills

None specified

Specializations

claimscustomer service
Locations

Structured locations inferred from the posting.

Mason, OH, USA

On-site City