Graduate Programme - Operational Quality Analyst
Sibelco.wd3.sibelco Careers
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TapahAt Sibelco, we advance life through materials.
For over 150 years, we’ve been a trusted leader in sourcing, transforming, and distributing specialty industrial minerals. Our work powers progress across industries as diverse as glass, ceramics, construction, coatings, polymers, and water purification. Beyond our materials, we’re proud of our commitment to sustainability, innovation, and empowering people from all walks of life to thrive and make a meaningful impact.
Are We the Perfect Match?
At Sibelco, we believe building a successful career is a two-way journey. We’re looking for individuals who share our values and vision, just as much as you’re seeking a company that aligns with your aspirations. Together, we can shape the future.
This assignment is designed to establish a robust and future-ready quality culture and system. Key responsibilities include:
- Analyzing historical customer complaints to identify recurring issues and root causes
- Reviewing and mapping current Quality Management Systems (QMS) to identify gaps and misalignments
- Designing and implementing a TQM framework across internal and external stakeholders
- Launching a cluster-wide quality incentive program to drive engagement and continuous improvement
- Standardizing methodologies for root cause analysis, Management of Change (MoC), and new product specs
- Implementing control charts, Cpk, and statistical KPIs to improve process performance and capability
- Facilitating regular cluster leadership reviews of quality data and complaints
- Introducing FMEA/FMECA for risk analysis and integrating best practices into the PG Quality Handbook
What You Bring to the Table
Degree in Quality, Industrial, Chemical, or Process Engineering, or a related discipline
Strong analytical and problem-solving skills
Leadership, communication, and project management skills
Familiarity with TQM, Six Sigma, QMS standards, or Lean tools is a plus
Passion for customer satisfaction, systems thinking, and process optimization
Fluent English required, additional languages are a plus
Driving license may be required, depending on cluster site
Openness to spending the second year in a different cluster for international/regional experience
Why Join Us?
Sibelco is more than a workplace—it’s a community that encourages growth, innovation, and collaboration. Here’s what you can look forward to when you join our team:
- Meet Our People: Careers
- Learn About Our Recruitment Process: Learn More
- Discover Our Sustainability Goals: Sibelco priorities
We also welcome applications from all backgrounds and are committed to providing reasonable adjustments to support you through the selection process.
How to Apply
Follow us on LinkedIn, Instagram, Twitter/X and Facebook to learn more about life at Sibelco. Submit your application in the Apply option.
Please note: We do not require agency services as we have a dedicated Global Talent Acquisition Team.
Summary
Analyze customer complaints, review QMS, implement TQM, and improve process performance.
Job title
Operational Quality Analyst
Experience level
entry level
Industry
materials
Location requirements
Must be in Tapah, Malaysia; remote work not specified.
Salary
Not specified
Visa sponsorship
H-1B sponsor history
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Tapah, Perak, Malaysia