Good Opening In Technical support Process For Inbound
Adeeba e Services Pvt. Ltd.
Apply to this jobAdeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.
HUGE VACANCIES IN INTERNATIONAL BPO FOR INBOUND TECHNICAL SUPPORT PROCESS
Job Profile: Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.
Candidate Profile:
Must Have Experience in Outbound Tech Support for more than 6 months-1 year
Must know how to close their own calls.
Must have good convincing and sales skills.
Salary:Rs.10,000-20000/month(fixed)+Huge Incentives
Shift : 8:30pm-6:30am
Working Days: 6 days(rotational Off 1 day)
Kindly Note: NO FRESHERS AND DOMESTIC BPO EXPERIENCED CANDIDATES ARE APPLICABLE
Contact:Devopriya(HR) @ 7059753939 for further queries
• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates
Summary
Handle inbound technical support calls, diagnose issues, upsell support plans, and close calls.
Job title
technical support process associate
Experience level
6 months-1 year
Industry
electronics and communication
Location requirements
Kolkata, WB, in; no remote work permitted
Salary
Rs.10,000-20000/month(fixed)+Huge Incentives
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Kolkata, West Bengal, India