Global Programs Lead, Corporate Social Responsibility

Description

The Global Programs Lead will own the end-to-end development and execution of our global CSR narratives, campaigns, and signature programs. You will streamline our operating model, ensure cross-team alignment, and drive efficiency across all global impact initiatives. This role reports to the Global Head of CSR.

Responsibilities
- Develop and execute global impact narratives, storytelling strategies, and campaign roadmaps that align with our mission and four core pillars
- Manage end-to-end program management of signature global programs and campaigns, including cross-functional stakeholder alignment, budget management, timeline tracking, and impact measurement
- Streamline global program operations, establish standardized processes for campaign development, approval, and regional rollout to improve team efficiency
- Own internal and external communications for global impact programs, collaborating with global comms and regional teams to ensure consistent messaging across markets
- Lead quarterly program reviews, report on impact outcomes to leadership, and iterate on strategies based on performance data and stakeholder feedback
- Manage the global program budget, track spending, and ensure optimal resource allocation across initiatives

Requirements

Minimum Qualification(s):
- Experience in program management, campaign development, CSR, or global marketing roles
- Proven track record of launching and scaling global campaigns or programs across multiple markets
- Excellent project management skills, with experience managing cross-functional teams and complex budgets
- Strong storytelling and narrative development skills, with experience creating content for both internal and external audiences
- Data-driven mindset with experience measuring program impact and reporting on KPIs to senior stakeholders

Preferred Qualification(s):
- Experience working at a global technology company, non-profit, or global marketing agency
- Experience in social impact, sustainability, or corporate communications roles
- Familiarity with the social media or creator ecosystem
- Experience building process improvements or operational efficiency initiatives in fast-growing organizations
- Experience working with global teams across multiple timezones