German Customer Consultant
Speakit
Apply to this jobAre you a German speaker? We are looking for German Customer Support Consultants to join the dynamic team. Are you a TV shows fan?
Start your career in Greece in one of the world's leading entertainment services!
Pack your bags for Athens and kick-start your career.
What you will do:
- Communicating through chat & phone with subscribers
- Answering how-to questions about payment
- Troubleshooting streaming and content issues
- Assisting subscribers with howto questions & navigating on Netflix
Requirements
- Excellent communication skills in German
- C1/C2 English skills
- Bachelor’s degree (preferred)
- Minimum 6 months of relevant customer care experience
- General understanding of online marketing products/services being supported
- Excellent communication skills
- EU Passport
- Relocation to Greece
Benefits
- Excellent salary
- 14 salaries per year
- Monthly performance bonus (up to 145€ gross)
- Relocation package covered
- Athens based position (work from home policy)
- International career in a multicultural environment
- Training and familiarization phase
- Opportunity to grow in a multinational company
Only CVs in English will be reviewed
Summary
Provide chat and phone support for German-speaking subscribers troubleshooting streaming issues
Job title
German Customer Consultant
Experience level
6+ months
Minimum experience
6+ years exp
Industry
entertainment
Location requirements
Athens, Greece; work from home allowed
Salary
Excellent salary, 14 salaries per year, monthly performance bonus (up to 145€ gross)
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Athens, Greece