Genesys Engineer
Jobsbridge
Apply to this jobMUST HAVE:
• 6+ yearsexperience with Genesys Framework
• 6+ years experience with Genesys Voice Platform(GVP) including:
o SIP Server
o URS
o Config Server
o DB Server
o Routing Stat Servers
o Reporting Stat Servers
o Interaction Center
• Contact center background
• Application Operation, Maintenance and Development
• Genesys Inbound Voice Application 8.1, GVP,WFM, Infomart, Interaction Workspace
• Change, Incident/Service Request/ Release Management on Genesys, Upgrades of Genesys
Genesys Framework, Genesys Voice Platform
Multiple Openings
Summary
Manage and develop Genesys contact center applications, perform upgrades, and handle incident management.
Job title
Genesys Engineer
Experience level
6+ years
Industry
software
Location requirements
On-site in Hartford, CT, no remote work allowed.
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Hartford, CT, USA