Genesys Architect

Sonsoft Inc

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Charlotte, NC, us on site Until 8/22/2026 H-1B sponsor history First posted February 26, 2026 Last posted February 26, 2026
Job description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

  • At least 10 years of experience in technology consulting, enterprise and solutions architecture and architectural frameworks
  • At least 5 years of experience with Contact center domain on Genesys platform
  • At least 5 years’ experience in Genesys framework, eservices, Genesys routing strategies and composer
  • At least 2 years’ experience in ORS, GVP
  • At least 7 years of experience in project execution
  • Experience in defining new architectures and ability to drive an independent project from an architectural stand
  • Experience and desire to work in a management consulting environment that requires regular travel
  • Troubleshooting, Analytical and Client Interfacing skills
  • Experience and desire to work in a management consulting and Global delivery environment that requires regular travel
  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • At least 11 years of experience in IT

** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note:-

  1. This is a FULL TIME job oppurtunity.
  2. Only US CitizenGreen Card HolderGC-EADH4-EADL2-EADTN VIsa can apply.
  3. No OPT-EAD & H1-B for this position.
  4. Please mention your email id in your email or resume.
About this role

Summary

Designs and implements enterprise contact center solutions using Genesys platform.

Job title

Genesys Architect

Experience level

11+ years

Industry

software

Location requirements

Charlotte, NC; remote work not specified.

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

genesys platformcontact centerarchitectural frameworksrouting strategiescomposerORsGVP

Preferred skills

None specified

Specializations

genesys platformcontact centerarchitectural frameworksrouting strategiescomposer
Locations

Structured locations inferred from the posting.

Charlotte, NC, USA

On-site City