Generator Service Manager

As a Generator Service Manager for our client, you will be responsible for overseeing the service operations related to generator systems. This role involves leading a team of technicians and ensuring that all service work is performed efficiently and effectively. You will manage service schedules, coordinate on-site activities, and liaise with customers to provide exceptional service and timely responses to their needs.

Your key responsibilities will include maintaining high standards of work, monitoring service performance, conducting regular audits, and implementing continuous improvement initiatives. You will also be responsible for training and developing your team to enhance their skills and knowledge related to generator maintenance and repair.

The ideal candidate will have a strong background in generator services, excellent leadership skills, and a commitment to customer satisfaction. If you are organized, detail-oriented, and passionate about leading a team in delivering quality service, we invite you to join our dynamic team at D2B Groups.

Requirements

• 5+ years of experience in generator service management or similar role required
• Experience as a Generator Technician highly preferred

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in service management software and tools

• Ability to analyze service data and implement improvements

• Customer-focused attitude with a commitment to service excellence

• Knowledge of generator systems and related equipment

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development