General Manager - Research Triangle Park
JETSET Pilates
Apply to this job Research Triangle Park, NC on site Until 10/3/2026 First posted August 4, 2026 Last posted August 4, 2026
Job description
JETSET Pilates General Managers are committed to the growth and development of their team and are passionate about sharing the brand and workout with others. The General Manager is a strong leader who is dedicated to cultivating relationships within the studio, as well as role modeling all of the qualities and attributes of an exceptional instructor.
The General Manager is expected to undergo the JETSET Pilates training program and instructs an average of 8 classes per week. The expectation of the General Manager is that in addition to instructing 8 classes per week on average, they are in the studio during class times for a minimum of 25 classes each week.
The General Manager is a multi-faceted role responsible for all aspects of studio performance, growth, and people management in the studio. They are accountable for ensuring that all areas of the business are fulfilled and are driven by achieving goals and continuing growth.
Duties and Responsibilities
- Work closely with leadership to manage day-to-day operations of the studio and implement company-wide strategies, policies, and procedures.
- Ensure the delivery of positive customer service and a fitness experience consistent with the JETSET Pilates service standards.
- Run reports and analyze metrics on key performance indicators, including sales, utilization, retention, expenses, and payroll.
- Develop and execute local marketing initiatives to drive client acquisition and exceed studio-specific goals.
- Ensure all client inquiries, issues, and concerns receive a positive and timely response.
- Foster relationships with the local health, fitness, and wellness communities as well as key influencers and potential corporate partners.
- Create, monitor, and maintain class and staff schedules.
- Maintain inventory for supplies, retail, and beverages as needed.
- Plan and host team meetings and social events.
- Oversee hiring of instructors and studio leads and ensure career growth
- Drive studio performance on metrics like number of classes, utilization, first visits, and memberships
Compensation (from employer):
60000–80000 USD per year
About this role
Summary
Manage studio operations, grow business, lead staff, ensure customer satisfaction.
Job title
General Manager - Research Triangle Park
Experience level
middle management
Industry
health & fitness
Location requirements
Research Triangle Park, NC; on-site required
Salary
$60k–$80k
Management role
Yes
Skills & keywords
Required skills
leadershipoperationscustomer servicereport analysisstaff management
Preferred skills
local marketingcommunity relationsinventory managementteam building
Specializations
leadershipoperationscustomer servicemarketingpeople management
Locations
Structured locations inferred from the posting.
Research Triangle Park, Durham, NC, USA
On-site City