General Manager

Own Business Performance & P&L

• Assume full responsibility for company P&L performance
• Develop and execute strategies to achieve revenue, gross margin/EBITDA, and growth objectives
• Lead annual budgeting, forecasting, and financial planning
• Monitor business performance and implement initiatives to improve margins, productivity, and operational efficiency, including cash/working capital discipline
• Identify growth opportunities while proactively managing tradeoffs between growth, profitability, and operational execution

 

Drive Commercial & Sales Growth

• Own the Commercial Operating System
• Establish a disciplined commercial rhythm, including CRM usage, pipeline management, forecasting accuracy, opportunity reviews and KPI dashboards
• Consolidate territory forecasts into an overall company forecast
• Hold Area Sales Managers accountable for forecast quality, execution, and results
• Partner with sales leadership on territory planning, strategic account management, and market expansion
• Provide forward-looking revenue visibility to executive leadership

 

Lead Performance Management

• Establish performance expectations and accountability across the organization
• Partner with functional leaders on performance reviews and talent development
• Drive performance improvement plans and personnel decisions
• Ensure compensation programs align with company performance and business objectives

 

Lead Business Operations

• Improve business processes to drive cross-functional ownership, service delivery, and execution quality
• Ensure operational consistency across all locations and territories through process standardization
• Establish KPIs and operating rhythms that drive accountability and execution

 

Customer, OEM & Strategic Partner Leadership

• Serve as the executive escalation point for key customers, OEM partners, and internal stakeholders
• Drive Tier 2 OEM performance through regular business reviews and corrective action planning
• Support strategic Tier 1 OEM relationships alongside the President
• Maintain strong executive relationships with customers, suppliers, and industry partners

 

Marketing & Business Development

• Oversee marketing strategy and execution
• Ensure alignment between marketing initiatives and commercial objectives
• Support pipeline generation

 

Technology & Continuous Improvement

• Partner with IT to ensure CRM effectiveness and commercial systems functionality
• Drive adoption of technology that improves business performance
• Identify opportunities to streamline processes and improve organizational efficiency

• 12+ years of progressive leadership experience within industrial, manufacturing, engineered products, technical distribution, or water/wastewater industries
• Proven experience leading a business or business unit with full P&L responsibility
• Demonstrated success leading both commercial and operational functions within a growing organization
• Strong background in sales leadership, forecasting, sales operations, and business development
• Experience managing distributed sales teams across multiple territories
• Financial acumen with experience in budgeting, forecasting, margin management, and strategic planning
• Experience partnering with executive leadership to drive business strategy and organizational growth
• Proven ability to build high-performing teams and develop future leaders
• Exceptional communication, leadership, organizational, and decision-making skills
• Executive presence and business leadership capability suitable for broader enterprise responsibilities as the organization continues to grow