General Manager(02289) - 38033 Euclid Ave

Willoughby, OH, us on site Until 8/21/2026 First posted February 24, 2026 Last posted February 24, 2026
Job description

Exceptional customer service skills. Able to use point of sale system, order taking, cash handling. Strong leadership skills. Have the ability to hire, train and motivate a team of exceptional employees. Responsible for all team members and store operations. This includes scheduling,inventory, meeting food,labor and service goals. Know understand and enforce all company policies and procedures.

Job Duties: -Staffing -Training and development -Paperwork -Food management -Food safety -Food preparation -Work to a Schedule -Perfect Image and adherence to standards -Ensure that Great Customer Service is being provided by ALL team members -Attendance and Punctuality -Staff and customer safety -Transportation to/from work -Store Cleanliness -Marketing and Profitability. -Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). -Must be able to make correct monetary change. -Verbal, written and telephone skills to take and process orders. -Motor coordination between eyes and hand/fingers to rapidly and accurately make precise movements with speed. -Ability to enter orders using a computer keyboard or touch screen. -Stock ordering -The ability to direct activities -Perform repetitive tasks -Work alone and with others -Work under stress -Meet strict quality control standards -Manage people -Analyze and compile data -Make judgments and decisions. -Be able to fill-in in any position and meet those requirements (driver, CSR) -Complete nightly, weekly and period paperwork, as required.

About this role

Summary

Manage store operations, staff, customer service, inventory, and sales in a hospitality setting.

Job title

General Manager

Experience level

Industry

hospitality

Location requirements

must be local to Willoughby, OH, US, no remote work

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

point of saleleadershiptrainingfood safetycash handling

Preferred skills

None specified

Specializations

customer serviceteam leadershipfood safetystore operationstraining
Locations

Structured locations inferred from the posting.

Willoughby, OH 44094, USA

On-site City