General Cosmetics Counter Manager

Ballantynes

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Christchurch, Canterbury Region, nz on site Until 9/28/2026 First posted July 30, 2026 Last posted July 30, 2026
Job description

Ballantynes has a world-class Beauty Hall with 17 Beauty houses including flagship concepts exclusive to the South Island. We are committed to providing a service unmatched by any other beauty department in New Zealand. That’s why our people are everything to us! It's our people and the magic they perform, that brings those exceptional customer experiences to life.

We are looking for an experienced General Cosmetics Counter Manager to lead our team across the General Cosmetics Department here at Ballantynes.

Your passion for style and beauty, along with your commitment to the highest standards of service will ensure all your clients feel fantastic. You will have a passion for prestigious cosmetics products, while also demonstrating high levels of energy and enthusiasm, coupled with the motivation and commitment to achieve targets. You will be a self-starter with a high standard of personal presentation and a desire to provide outstanding customer service while embracing the positive culture that Ballantynes offers.

You will be adaptable, you will use your initiative to keep on top of tasks, ensuring your area is kept well-presented and stocked. 

Attending product training sessions to expand your knowledge is key for success.

Having a good teamwork ethic along with the flexibility to work across the cosmetics department is essential to assist the wider team when required.

We are looking for someone who can demonstrate:

  • Cosmetic retail experience
  • Previous leadership experience
  • Reliable, confident and passionate about beauty
  • Excellent communication skills
  • A professional who takes pride in their standard of work and customer care

This position is working Tuesday to Saturday, 36.75 hours per week. 

Applications close 30th August 2026.

Please note, we will be interviewing candidates during the application period so this role may close earlier than the end date.

Applicants must have current eligibility to work in New Zealand.

About this role

Summary

Lead cosmetics department, ensure customer satisfaction, drive sales, and manage team.

Job title

General Cosmetics Counter Manager

Experience level

previous leadership experience

Industry

retail

Location requirements

Christchurch, Canterbury, New Zealand; remote work not allowed

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

cosmetics retail experienceleadershipcommunicationcustomer care

Preferred skills

None specified

Specializations

cosmeticsretailleadershipcustomer service
Locations

Structured locations inferred from the posting.

Christchurch, New Zealand

On-site City