GBS Customer Service Rep

Marken Brasil Servicos de Cadeia de Suprimentos Ltda

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CN - TAO HUA SCIENCE AND INNOVATION PARK (CNHEI) Until 8/23/2026 First posted June 24, 2026 Last posted June 24, 2026
Job description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case. This position documents incoming information regarding the customer's concern and investigates all evidence until the case is completed.


Employee Type:
 

Permanent


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

About this role

Summary

Provides customer service, investigates cases, fields calls, and documents customer concerns.

Job title

GBS Customer Service Rep

Experience level

null

Industry

logistics

Location requirements

CN - TAO HUA SCIENCE AND INNOVATION PARK, on-site only

Salary

Not specified

Management role

No

Skills & keywords

Required skills

communication

Preferred skills

None specified

Specializations

customer serviceinvestigationcase management
Locations

Structured locations inferred from the posting.

Unknown location

On-site