Funding Associate (Rotational Shifts) - Hindi Speaker

About the company:

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role:

We are seeking a proactive and detail-oriented Funding Associate to join our team. The Funding Associate will play a critical role in ensuring the efficient and accurate processing of funding transactions, conducting data reconciliation, generating reports, and analyzing funding-related risks. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Perform daily funding reviews, process transactions, and ensure compliance.
• Reconcile funding data, generate reports, and analyze statistics for process enhancement.
• Identify, analyze, and report abnormal funding situations, collaborating on resolutions.
• Conduct risk analysis from a funding perspective and propose mitigation strategies.
• Handle funding-related cases, ensure accurate documentation, and track progress.
• Process funding-related cases or requests according to established procedures.
• Ensure accurate documentation and tracking of case resolutions.
• Provide support and assistance to internal teams as needed.
• Communicate and coordinate with Payment Service Providers on funding operations, transaction investigations, issue resolution, and process improvements.

Requirements

• Bachelor's degree in Business Administration, Business Management, or a related field. 

• Excellent written and verbal communication skills. 

• Bilingual in English and Hindi is required. 

• High attention to detail to facilitate information accuracy. 

• Ability to handle pressure in a fast-paced environment. 

• Ability to work collaboratively within a team. 

• Patience in conducting repetitive tasks and be able to maintain a high level of accuracy when multi-tasking. 

• A fast learner, with the ability to absorb substantial information and knowledge with ease, and subsequently apply them.  

• Intermediate/advanced Microsoft Office skills (Advanced Excel skills will be highly regarded). 

Benefits

• Opportunities for enriching career growth, including exposure to regional contexts.
• Healthcare coverage (medical, dental, optical), gym benefits.
• Flexibility in smart casual dress code.
• Young, vibrant and open work culture.