Functional Specialist - Wales

Capita (Polska) sp. z o.o.

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Home-Based - GBR Until 8/22/2026 1+ years exp First posted April 20, 2026 Last posted April 20, 2026
Job description
Are you looking for a better work/life balance?

We have several roles available working hybrid (2 days at home) role at our well-connected Cardiff clinic.

We have clinic locations across Wales and offer a hybrid working environment.

If you’re a registered nurse, paramedic, occupational therapist or physiotherapist ready to step away from shift work and hands-on care, this could be your perfect next move!

We offer a values-driven environment – our Capita Values of Customers First, Fearless Innovation, Achieve Together and Everyone is Valued underpin how we treat each other and our clients.

As a Functional Specialist you’ll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person, on the phone or via video link, write reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working.

What we offer

• Excellent training and ongoing support – be part of our valued team where wellbeing is prioritised.
• Full or part time hours (minimum 3 days per week).
• Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required).
• £39,500 starting salary, rising to £40,500 after DWP approval.
• 10% of Salary Bonus scheme (based on quality and performance).
• Hybrid working – home and clinic based (up to 3 days per week).
• Watch this short video to find out more https://capita.wistia.com/medias/2spl0ey4a9

Other benefits

• HCPC/NMC fees paid and full revalidation support.
• 15 weeks’ full maternity, adoption and shared parental pay.
• Company pension, life assurance and Cycle2Work scheme.
• Discounts across retail, travel, technology and wellbeing.
• Free access to Headspace (for you and up to 5 others).
• A paid volunteering day each year.
• Ongoing training, development and clear career pathways.
• 25 days’ holiday (rising to 27 with service) with the option to buy more up to 5 days.

Job title:

Functional Specialist - Wales

Job Description:

What you’ll do in this role: 

  • Conduct initial reviews, face-to-face, video or telephone assessments to evaluate how a claimant’s health condition or disability affects them for various types of benefit including WCA and PIP. 
  • Analyse and interpret clinical information and supporting evidence. 
  • Write detailed evidence-based reports to support the DWP in making informed and objective decisions - no treatment or diagnosis required. 
  • Use IT systems to support clinical decision-making and report writing. 
  • Develop your clinical knowledge and constantly learn about health conditions which are less familiar to you. 

What are PIP and WCA? 

  • Personal Independence Payment (PIP) is a benefit for people with a long-term health condition or impairment. It is paid to make a contribution to the extra costs that disabled people may face, to help them lead full, active and independent lives.  
  • Work Capability Assessment (WCA) is a functional assessment that looks at a range of different activities relating to physical, mental, intellectual and cognitive functions, to help DWP determine a customer's capability for work or work-related activity. 

About you

  • NMC registered Nurse (RGN, RMN or RNLD) or HCPC registered paramedic, occupational therapist or physiotherapist with a valid PIN and no current restrictions
  • Minimum of one year’s post-registration experience.
  • Strong communication and interpersonal skills.
  • Ability to produce clear, accurate and detailed reports.
  • Comfortable working quickly to meet structured targets.
  • Good IT skills including Microsoft Office, and the ability to learn new systems while working remotely.
  • excellent observational and communication skills, giving you the ability to listen, empathise and dig deeper.
  • A driving licence or access to transport for assessment centre working.

Please note: all candidates must hold the right to work in the UK as we are unable to offer visa sponsorship for this role.

Location:

Home-Based - GBR

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent
About this role

Summary

Conduct assessments, interpret clinical info, write reports, support benefit decisions, use IT systems

Job title

Functional Specialist - Wales

Experience level

1+ years

Minimum experience

1+ years exp

Industry

healthcare

Location requirements

home-based in UK, hybrid work allowed

Salary

£40k–£41k

Management role

No

Skills & keywords

Required skills

report writingclinical assessmentIT skillscommunicationproblem-solving

Preferred skills

empathyanalytical skillshealth conditions knowledge

Specializations

clinical assessmentreport writinghealth conditions
Locations

Structured locations inferred from the posting.

United Kingdom

Hybrid Country