Fulfillment Associate

Serigraph

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West Bend, WI on site Until 9/12/2026 First posted July 14, 2026 Last posted July 14, 2026
Job description
2nd Shift Monday-Friday 3:00 pm -11:00 pm
 
Serigraph is looking for a Fulfillment Associate who's ready to do more than fill a shift — this role puts you at the center of how our fulfillment center runs. You'll guide co-workers and flex/temporary staff, set up and monitor production lines, and be a hands-on driver of the quality and accuracy that our customers count on. If you like a fast-paced environment where your judgment matters and no two days look exactly the same, this is your next role.
 

What You'll Do

    Lead and Train

    • Direct flex employees and temporary workforce, ensuring work meets customer specifications
    • Train co-workers and flex staff on job responsibilities and expectations
    • Clearly communicate shift-specific requirements so every shift starts strong

      • Run the Line

      • Set up and monitor production lines, including hands-on kit preparation
      • Prepare kits for First Piece Approval
      • Make real-time adjustments to keep the line running efficiently
      • Facilitate workflow across the line for both speed and quality

        • Own Quality

        • Maintain accuracy in Kit Pack counting and packing
        • Conduct in-process quality audits and labor reporting
        • Inspect product for defects (printing, die cutting, laminating, and more)
        • Pull quality production samples for shipment
        • Have the authority to halt production over quality concerns — and the responsibility to flag it to management

          • Keep Things Moving

          • Perform finishing tasks: counting, packaging, labeling, and operating material handling equipment
          • Accurately record labor data — QA forms, job tickets, and move tags
          • Maintain visual boards, whiteboards, and hourly labor records
          • Generate accurate packaging labels
          • Follow guidance from shift supervisors and the Fulfillment Line Point Person (Level 3)
          • Follow environmental practices and procedures for material handling and disposal

What You Bring

  • Experience in fulfillment or production operations
  • Strong communication skills — you can train others and give clear direction
  • A problem-solver's mindset; you troubleshoot rather than wait for someone else to
  • Comfort standing for up to 8 hours per shift
  • Basic math skills
  • Familiarity with safety, housekeeping, and PPE practices
  • Ability to enter data into the Titan system
  • Confidence reading and interpreting job tickets
  • Working knowledge of departmental procedures and policies
Who is Serigraph?

Serigraph has over 70 years of experience in printing, advanced decorating technologies and graphic solutions for the automotive, appliance, consumer, medical, power sports, and point-of-purchase markets.  Our core business is decorating plastic.  We print, form, mold, finish and fulfill in-house.  Serigraph specializes in transforming our customer’s brands to the physical world through print.  Come help us build a team of creative problem solvers who know they can make a difference—because that’s the kind of community we want.

Life at Serigraph

The average Serigraph employee has more than 16 years of service!  The tenure of our coworkers speaks volumes for life at Serigraph. Serigraph employees enjoy:

Competitive wages with shift premiums
Access to earned wages before the scheduled payday
A clean and air-conditioned environment
Paid time off, 10 paid holidays, and a vacation buy/sell program
Paid lunch breaks and holidays included in overtime
Free onsite healthcare and telemedicine including COVID testing
Full benefits package including health, dental, vision, disability, and life insurance
401(k) eligibility on day one
Free onsite fitness facility and walking trails
Cross training, growth, and promotion from within

What are you waiting for? Apply to join the Serigraph team today!

*Serigraph is an Equal Opportunity Employer*
About this role

Summary

Oversee production lines, train staff, ensure quality, and monitor workflows in fulfillment.

Job title

Fulfillment Associate

Experience level

none

Industry

printing

Location requirements

West Bend, WI; onsite work only

Salary

Not specified

Management role

No

Skills & keywords

Required skills

communicationproblem-solvingdata entrysafety practicesreading job tickets

Preferred skills

None specified

Specializations

fulfillmentproduction operationsqualitytraining
Locations

Structured locations inferred from the posting.

West Bend, WI, USA

On-site City