FTC Manager

New York City

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Jamaica, NY, us on site Until 9/21/2026 4+ years exp First posted July 23, 2026 Last posted July 23, 2026
Job description

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY OF $119,985.00

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.

The Office of Family Team Conferencing primary function is the facilitation of a continuum of conferences and other related duties as required in support of Child Protection divisional best practices which may include the processing of out of home foster care placements for children deemed unsafe or at risk to remain in their natural environment.

The FTC Manager will be responsible for, but not limited to, the following: The Office of Family Team Conferencing primary function is the facilitation of a continuum of conferences and other
related duties as required in support of Child Protection divisional best practices. The FTC Manager will:

- Supervise a team of Child and Family Specialists and a Kinship Specialist daily

- Ensure all Conference Requests are screened and assigned to a facilitator timely

- Ensure all Safety and Risk concerns are fully identified and addressed by the Facilitator in the Family Team Conference

- Consistently apply and uphold agency policy consistent with Conferencing mandates

- Maintain fidelity to the Family Team Conference Model/ Utilizing consensus decision making however when appropriate initiating a high-level review process when the conference decision falls outside of safety and or policy

- Review Emergency Home Studies (EHS) completed by CFS and Kinship Specialists prior to sharing with OPA for FCA assignment

- Review criminal history, IC reports and Child Welfare history to approve or disapprove non-safety and safety waivers for placement in a resource home

- Approve emergency funds requested and prepared by Child and Family Specialist

- Approve furniture items/clothing items in DOAS requested for kinship resources to meet the needs of the child(ren) in their care

- Facilitate MDT meetings (multi-disciplinary team meetings) for requested voluntary placements into foster care. If placement is not diverted, the request is escalated to the DCP Deputy
Commissioner of Social Services for approval

- Complete administrative functions including performing area data analysis

- Coordinate and collaborate with Child Welfare Programs divisions and outside stakeholders including community organizations to support the integrity and purpose of conferencing

- Exemplify leadership skills of effective communication, modeling, coaching, educating and support to foster quality supervision to subordinates on a regular basis, utilizing the Kadushian model of supervision.

- Attend Inter/Intra-agency meetings to share information and develop policies and procedures.

DIRECTOR OF FIELD OPERATIONS ( - 95600

1. A baccalaureate degree from an accredited college and four years of full-time, satisfactory professional social services or related experience in organizations dealing directly with children and/or adolescents; such as (but not limited to) child welfare agencies, Day-Care, educational institutions, mental health groups, pediatrics, juvenile justice. At least eighteen months of the required experience must be in a supervisor, administrative, managerial or executive capacity.

2. Education and/or experience equivalent to "1" above. However, all candidates must have at least eighteen months of experience in a supervisory, administrative, managerial, or executive capacity. A Master's degree in Social Work may be substituted for one year of the required general experience.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Compensation (from employer):
68213 – 187716 USD

About this role

Summary

Supervise child welfare team, ensure conference process, and collaborate with stakeholders.

Job title

FTC Manager

Experience level

4+ years

Minimum experience

4+ years exp

Industry

government

Location requirements

Jamaica, NY, US; remote work not allowed

Salary

$68k–$188k

Management role

Yes

Skills & keywords

Required skills

supervisionchild welfare policiesconference facilitationcriminal history reviewteam coordination

Preferred skills

None specified

Specializations

child welfarefoster carejuvenile justiceteam supervision
Locations

Structured locations inferred from the posting.

Jamaica, Queens, NY, USA

On-site City