Front Office Support Staff- Lebanon

Ponessa Behavioral Health

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Lebanon, PA Until 9/21/2026 0+ years exp First posted July 23, 2026 Last posted July 23, 2026
Job description

You can make a difference by helping people get back into the swing of life at Ponessa Behavioral Health as a Front Office Support Staff in Lebanon County!

Summary:

  • Part-time, in-person position
  • Schedule: Monday 3:00 PM- 8:30 PM, Tuesday-Friday 7:30 AM - 12:30 PM
  • Location: 15 South 9th Street, Lebanon, PA 17042
  • Starting hourly rate is $15.00/hr

Primary Responsibilities:

  • Answering multi-line phone system and directing calls as needed
  • Schedule/cancel/reschedule client appointments
  • Reminder calls for appointments
  • Documentation in the EHR system
  • Perform all other office tasks, as assigned

Education Requirements:

  • High School Diploma or GED

Preferred Qualifications:

  • 6 months of experience in an office setting
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • Basic computer knowledge
  • Bilingual speaking skills in Spanish and English

Credentials:

  • PA Child Abuse History Clearance (Act 151)
  • PA Criminal History Clearance (Act 34)
  • PA Department of Human Services: Use service code 1KG738
  • Educational Documentation: High School Diploma or GED

Benefits:

(Full-time employees are eligible to enroll in benefits after 30 days of full-time employment)

  • Medical and prescription drug coverage
  • Dental and vision coverage
  • Critical illness, disability, cancer, life insurance, and ABLEPAY.
  • Employee Assistance Program (EAP)
  • PTO, PTO cash out, PTO increases, and holiday pay
  • Employee anniversary recognition and awards
  • 401K and Roth IRA Retirement Savings Plan with matching contribution
  • Tuition discounts through educational partnerships

Submit your resume today for immediate consideration!

To view a complete listing of available opportunities with Ponessa Behavioral Health, please click on the link below:

https://www.ponessa.com/careers/

About this role

Summary

Answer phones, schedule appointments, document in EHR, support office tasks

Job title

Front Office Support Staff

Experience level

6 months

Minimum experience

0+ years exp

Industry

healthcare

Location requirements

On-site in Lebanon, PA, no remote work

Salary

$15k+

Management role

No

Skills & keywords

Required skills

communicationcomputer knowledgehigh school diploma

Preferred skills

bilingual in Spanish and English

Specializations

office supportcommunicationdocumentationbilingual
Locations

Structured locations inferred from the posting.

Lebanon, PA, USA

On-site City