Front Office Supervisor, The Westin Monache

Intrawest Hospitality Mgmt LLC

Apply to this job
Mammoth Lakes, CA Until 9/14/2026 1+ years exp First posted July 16, 2026 Last posted July 16, 2026
Job description
Year Round

LIVE THE DREAM. Work here. Play here.


The mountains are calling.


NOTE: This position is located in Mammoth Lakes, California.


Did you know that, as part of your employment at The Westin Monache, you receive a free season pass, including free access to all other Alterra resorts? Grin inducing, isn’t it? 


More about the benefits and perks of your adventure here:

  • Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts

  • Discounts on ski/snowboarding lessons

  • Friends and Family vouchers

  • Retail & Food discount

  • Equipment Rental discount

  • 401k with company match

  • Healthcare

  • Dental

  • Vision

  • PTO for benefit eligible employees

  • Associates as well as their family and friends, are eligible to receive discounts on Marriott hotels worldwide


*Offers of employment may be contingent upon successful completion of a background investigation.

A little about this position:

  • The Front Desk Supervisor assists the management team in overseeing all Front Desk, Bell and Concierge operations.
  • This individual provides exceptional guest service, guidance and leadership to ensure consistent service is provided.
  • Represents management in solving guest problems and implements company policy when management team is not available.

Requirements:

  • High School or equivalent education required
  • 1-2 years of previous Front Desk Agent experience, Front Desk Supervisor experience or similar
  • 1-year experience in leadership role in hospitality or equivalent
  • Strong interpersonal and problem-solving skills
  • Ability to multitask in a high-volume setting
  • Strong computer skills
  • Lightspeed and GXP experience beneficial
  • Marriott/Starwood experience beneficial
  • Knowledge of hospitality industry
  • Ability to effectively present information in a one-on-one setting or in a group
  • Basic cash handling skills required

Hourly pay rate: $22.77 to $24.58

About this role

Summary

Oversee front desk, bell, and concierge operations ensuring guest satisfaction.

Job title

Front Office Supervisor

Experience level

1-2 years in hospitality or similar, 1-year in leadership

Minimum experience

1+ years exp

Industry

hospitality

Location requirements

Located in Mammoth Lakes, CA; remote work not specified

Salary

$22k–$25k

Management role

Yes

Skills & keywords

Required skills

interpersonal skillsproblem-solvingcomputer skillscash handling

Preferred skills

lightspeedGXPMarriott/Starwood

Specializations

guest servicehotel managementfront desk
Locations

Structured locations inferred from the posting.

Mammoth Lakes, CA 93546, USA

Work arrangement unknown City