Front Office Staff

Siloam Hospitals Group

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Jakarta Barat, DKI Jakarta, id on site Until 8/22/2026 First posted March 16, 2026 Last posted March 16, 2026
Job description

Jl. Raya Pejuangan Kav. 8, Kebon Jeruk Jakarta 11530

Siloam Hospitals Kebon Jeruk is a hospital strategically located in West Jakarta, next to the Jakarta-Merak toll road. Siloam Hospitals Kebon Jeruk is a modern hospital offering a wide range of comprehensive clinical services and features several centers of excellence such as orthopedics, cardiology, the Emergency Room (ER), gastroenterology, urology, pediatrics, and neurology.

Siloam Hospitals Kebon Jeruk also received the Grand Winner of the Asian Patient Safety Award in the category of Innovation in Safety Communication in India on September 5, 2014, and was accredited by the Joint Commission International (JCI) on August 13, 2016. Siloam Hospitals Kebon Jeruk was also accredited by the Hospital Accreditation Commission (KARS) with the highest rating of PARIPURNA on July 18, 2017.

 

  • Melayani proses registrasi pasien dengan cepat, ramah, dan akurat.

  • Menangani proses pembayaran sesuai dengan prosedur dan memastikan keakuratan transaksi.

  • Memberikan informasi yang jelas dan lengkap kepada pasien, keluarga, dan pengunjung terkait layanan klinik.

  • Menjaga kerahasiaan data pasien dan memastikan administrasi dilakukan sesuai standar.

  • Menyediakan pelayanan prima untuk memastikan kepuasan pasien, keluarga, dan pengunjung.

  • Memastikan semua layanan front office sesuai dengan standar operasional klinik.

 

 

  • Minimal S1 semua jurusan

  • Pengalaman kerja min. 1 tahun bagian Customer Service / Registrasi

  • Menguasai Bahasa Inggris secara aktif (lisan dan tulisan)

  • Memiliki orientasi pelayanan pelanggan yang tinggi

  • Berpenampilan rapi, menarik, dan profesional

  • Menguasai Microsoft Office (Word, Excel, PowerPoint) dengan baik

  • Bersedia bekerja dengan sistem shift dan ditempatkan di Jakarta.

 

[BEWARE OF RECRUITMENT SCAMS]

It has come to our attention that there are fake job offers claiming to be hiring for Siloam Hospitals Group. Please note that Siloam Hospitals Group do not require applicants to make payment when seeking employment with our hospitals.

About this role

Summary

Handle patient registration, payments, and provide information with high service standards.

Job title

Front Office Staff

Experience level

1+ years

Industry

healthcare

Location requirements

Jakarta Barat, remote work not allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

EnglishMicrosoft Office

Preferred skills

patient focusprofessional appearance

Specializations

registrationhospitalpatient servicesadministrationcustomer service
Locations

Structured locations inferred from the posting.

West Jakarta, Kebonjeruk, West Jakarta City, Jakarta, Indonesia

On-site City