Front Office Staff

Siloam Hospitals Group

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Jakarta Selatan, DKI Jakarta, id on site Until 8/22/2026 First posted June 11, 2026 Last posted June 11, 2026
Job description

Siloam Hospitals Asri telah menggunakan bermacam teknik dan teknologi yang canggih untuk memberikan layanan bedah terbaik pada para pasien yang mengalami gangguan prostat, tumor urothelium, batu ginjal, ataupun keluhan-keluhan urologi lain.  Rumah sakit ini berdiri sejak tahun 2008 dan sekarang telah menjadi rumah sakit bedah urologi terbaik di Indonesia.

•The receptionist's goal is to handle any questions visitors have, and put them in first contact with relevant people within the hospital.

•Ensure the front desk is tidy and has all necessary stationery and materials (e.g. pens, forms and informative leaflets).

•Train, supervise and support company staff, including receptionists, security guards and call center agents.

•Ensure timely and accurate customer service.

•Handle specific customer complaints and requests.

•Troubleshoot emergencies.

•Minimum Highschool Graduate/ Diploma (D3) Degree from Healthcare Administration, Business Administration, or any related major

•Healthcare Administration, Business Administration, or any related major

•Excellent interpersonal skills with the ability to provide exceptional customer service and handle patient interactions with professionalism and empathy.

•Familiarity with front office management software, electronic health records (EHR) systems, and Microsoft Office Suite (especially Excel and Word).

•Familiarity with front office management software, electronic health records (EHR) systems, and Microsoft Office Suite (especially Excel and Word).

•Ability to handle a fast-paced environment and adapt to changing circumstances or unexpected challenges.

 

 

 

 

 

•Minimum Highschool Graduate/ Diploma (D3) Degree from Healthcare Administration, Business Administration, or any related major

•Excellent interpersonal skills with the ability to provide exceptional customer service and handle patient interactions with professionalism and empathy.

•Familiarity with front office management software, electronic health records (EHR) systems, and Microsoft Office Suite (especially Excel and Word).

•Familiarity with front office management software, electronic health records (EHR) systems, and Microsoft Office Suite (especially Excel and Word).

•Ability to handle a fast-paced environment and adapt to changing circumstances or unexpected challenges.

 

 

 

 

 

[HATI-HATI PADA PENIPUAN]

Siloam Hospitals Group kembali mengingatkan untuk tetap berwaspada pada modus penipuan yang mengatasnamakan Siloam!
Siloam tidak pernah memungut biaya apapun maupun bekerjasama dengan agen perjalanan dalam proses rekrutmen.

About this role

Summary

Handle visitor inquiries, support staff, ensure customer service, manage emergencies.

Job title

Front Office Staff

Experience level

none

Industry

healthcare

Location requirements

Jakarta Selatan, remote work not allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

interpersonal skillsEHR systemsMicrosoft Office

Preferred skills

None specified

Specializations

front deskcustomer serviceEHRadministration
Locations

Structured locations inferred from the posting.

South Jakarta, South Jakarta City, Jakarta, Indonesia

On-site City