Front Office Attendant
Mgmchina.wd5.mgmchina
Apply to this jobWe are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.
我們誠邀才華出眾的您,把握美高梅中國事業機會,與金獅再闖另一座高峰。
Job Responsibilities:
To be responsible for providing Front Office Reception and Telephone Operator services to all guests at MGM in accordance with established department standards ensuring the highest level of service is provided to Hotel guests, members and other customers
Providing guests with general information regarding functions of the day and the restaurant hours of operation
Actively listen to guest reactions and ask questions to ensure guest’s needs are exceeded; build effective relationships with them and gain their trust, respect and loyalty
Job Requirements:
1 year or above related experience at 4 to 5 stars international hotels is preferred
Bachelor’s Degree from reputable University preferred
Fluent in Cantonese, English and Mandarin
Must be able to work various shifts including weekends and holidays
Summary
Provide front office reception and telephone services to hotel guests.
Job title
Front Office Attendant
Experience level
1+ years
Industry
hospitality
Location requirements
Located in Macau; remote work not allowed
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Unknown location