FRONT OFFICE AND RESERVATION MANAGER

Gdańsk, Pomeranian Voivodeship, pl on site Until 8/28/2026 First posted June 29, 2026 Last posted June 29, 2026
Job description

Jibis Styles Gdansk AMBEREXPO is a new built franchise property with a themed design inspired by The Adventures of Captain Nemo. It offers 168 comfortable rooms and convenient access to the city center and the beach. The ibis Styles Gdansk AMBEREXPO forms an integral part of the AMBEREXPO exhibition center. It is an ideal choice for both business and leisure stays. you in this world where life beats faster.

You are responsible for all the exceptional guest experience journey, from the begginning till check out. 

You and your team will make our guests feel welcome and make their stay comfortable and memorable. 
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within Accor 
Attractive salary and bonus Health and sport benefits Staff meals 


What you will be doing:

Ensures that guests' have a smooth running stay at the hotel,

Manages and motivates front office team in order to provide high quality services for guests,

Ensures the department meets its quantitative and qualitative targets,

Increases revenue through his/her sales efforts and by managing rooms revenue effectively

(Revenue Management)

Your experience and skills include:
Guest focused personality is essential

Experience is an asset
Prior experience working with Opera 
Strong interpersonal and problem solving abilities
 

About this role

Summary

Manage front office team, ensure guest satisfaction, and optimize rooms revenue.

Job title

front office and reservation manager

Experience level

null

Industry

hospitality

Location requirements

Gdańsk, Poland, on-site; no remote work

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

guest focusproblem solvingteam motivationOpera

Preferred skills

None specified

Specializations

guest servicerevenue managementteam leadershipOpera
Locations

Structured locations inferred from the posting.

Gdańsk, Poland

On-site City