Front Door Ambassador

Mgmchina.wd5.mgmchina

Apply to this job
MGM Cotai Until 8/23/2026 First posted March 27, 2025 Last posted December 29, 2025
Job description

We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.

我們誠邀才華出眾的您,把握美高梅中國事業​機會,與金獅再闖另一座高峰。

Job Responsibilities:

  • Responsible for the accurate, courteous and efficient luggage handling for hotel guests. Establish a sincere warm impression to guests when they arrive and depart

  • Conduct duties in the assigned Place of Work and provide a courteous, professional, efficient and flexible service consistent with MGM Standard Policies & Procedures in order to maximize guest satisfaction

  • Ensure to have first-hand knowledge on what’s happening in town, and provide accurate and update information to any inquiry from guest or visitor in order to anticipate their needs

  • Provide prompt, courteous and efficient assistance when handling guest request under any circumstance

Job Requirements:

  • Male Only

  • Bachelor degree or above

  • 1 year or above customer service experience

  • Previous experience as model or greeter would be an advantage

  • Good communications skills

  • Good grooming and presentable

  • Fluent in English / Mandarin, proficient in other languages such as Korean, Thai would be an advantage

About this role

Summary

Handle luggage and provide courteous service to hotel guests.

Job title

Front Door Ambassador

Experience level

1+ years

Industry

hospitality

Location requirements

Located at MGM Cotai, no remote work allowed.

Salary

Not specified

Management role

No

Skills & keywords

Required skills

bachelor degreecustomer servicecommunicationgroomingfluent in Englishfluent in Mandarin

Preferred skills

modelgreeterKoreanThai

Specializations

luggage handlingguest servicescustomer service
Locations

Structured locations inferred from the posting.

Unknown location

On-site