Front Desk Specialist (Evenings)

Pay Range: Starting at $17.00/hour – Flexible up to $19.00/hour based on experience

Be the Friendly Face of Our Hotel – With Growth Ahead!
Real Equity Management is hiring Front Desk Specialists (part-time & full-time) for the TownePlace Suites by Marriott, one of Columbia’s top-rated hotels near the airport. This is your opportunity to join a professional hospitality team that takes pride in delivering top-tier guest experiences. Even more exciting? We're expanding—a second hotel, Tru by Hilton, will be opening soon, offering even more career advancement opportunities for dedicated and driven team members!

Why Join Us?

• Competitive pay starting at $17.00/hour, with flexibility up to $19.00/hour depending on experience
• Opportunities for growth with a second hotel on the horizon
• Work in a fast-paced, guest-focused environment with a supportive team
• Be part of a respected hospitality brand: TownePlace Suites by Marriott

Your Day-to-Day Responsibilities:

• Greet guests warmly, manage check-ins and check-outs
• Handle phone and online reservations professionally and efficiently
• Provide information on room availability, rates, hotel amenities, and local attractions
• Register guests, verify payment methods, and update guest records
• Address guest inquiries and resolve complaints with professionalism and care
• Coordinate with housekeeping to ensure guest rooms are clean and ready
• Process group bookings and assist VIP/event guests as needed
• Promote and upsell additional hotel services when appropriate
• Keep accurate logs of bookings, payments, and guest interactions
• Support other hotel operations as needed

What We’re Looking For:

• Evening schedule; ability to work evenings from 3pm to 11pm
• 6 months to 1 year of front desk, receptionist, or customer service experience preferred
• Strong communication and organizational skills
• Friendly, professional demeanor and a genuine passion for hospitality
• Ability to work flexible shifts, including evenings, weekends, and holidays
• Dependable and punctual with great attention to detail
• Team player mindset and eagerness to learn

Ready to Grow With Us?
This is more than a front desk job—it’s a launchpad into the hospitality industry with room to advance as we open our second hotel, Tru by Hilton. If you love working with people and making someone’s day better, we want to meet you.