Front Desk / Customer Experience Expert
Skoah Facial Shop Oak Forest
Apply to this job- Ability to promote the health and wellness benefits of facials.
- Handle basic administrative tasks - writing and responding appropriately to emails, etc.
- Interest and ability to develop social media posts for shop's facebook and instagram stories.
- Ability to speak professionally and appropriately while interacting with customers.
- Ability to take direction and multi-task.
- Ability to work flexible schedule including days/evenings/weekends/holidays.
- Providing customer service by thoroughly explaining the features and benefits of our products.
- Recording all sales transactions in the Point-of-Sale System and handling all monetary transactions accurately and effectively.
- Assisting in maintaining an excellent store appearance including performing light cleaning duties and ensuring shipment is processed and product is replenished as needed.
- Demonstrating the highest level of ethical standards, with a drive to uphold our kore values.
- Demonstrating excellent oral and written communication.
- 5 years in a customer service-oriented role - must have sales experience.
- Experience in Mindbody or other booking software required in a spa setting.
- Energetic individuals with retail experience and a passion for skin care.
- Innovative trouble-shooters who think on their feet and provide customer-oriented solutions.
- Frontline motivators who continuously coach their krew to meet goals and exceed expectations.
- Strong communicators who fill our books with facials and implement monthly marketing & promotional efforts.
- Team players who love to make others feel amazing and strive to create a fun atmosphere.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Skoah Corporate.
perks of working with us
Summary
Manage customer interactions, promote skincare, handle sales, appointments, and social media in a spa setting.
Job title
Front Desk / Customer Experience Expert
Experience level
5+ years
Minimum experience
5+ years exp
Industry
spa
Location requirements
Houston, Texas; remote work not allowed
Salary
$16k–$18k
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Houston, TX, USA