Front Desk Clerk
Equitylifestyleproperties.wd5.els
Apply to this jobWith a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!
ELS is hiring for the position of Front Desk Clerk in Big Pine Key, Florida.What you’ll do:
Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.
Your job will include:
- Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
- Check In & Out Guests of resort
- Promptly address & resolve issues or concerns for the Guests
- Process payments and deposits.
- Run reports and submit maintenance request forms to ensure office efficiency.
- Communicate with other depts. to accommodate the needs of our Guests
- Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
- Prioritize customer satisfaction, address conflicts and solve problems promptly.
Experience & skills you need:
- High school diploma or equivalent experience.
- 1+ years of experience in customer service with exceptional customer service skills.
- Strong organizational skills and meticulous attention to detail.
- Computer literacy and the ability to learn new systems.
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
Summary
Provide customer service, check guests in/out, resolve issues, and process payments at resort.
Job title
Front Desk Clerk
Experience level
1+ years
Minimum experience
1+ years exp
Industry
hospitality
Location requirements
Big Pine Key, FL; remote not allowed
Salary
Not specified
Visa sponsorship
H-1B sponsor history
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Big Pine Key, FL 33043, USA