Front Desk Associate
Scenthound Fort Worth Saginaw Tx
Apply to this job Fort Worth or Saginaw on site Until 8/21/2026 First posted May 27, 2026 Last posted May 27, 2026
Job description
Benefits:
- Bonus based on performance
- Free food & snacks
- Opportunity for advancement
- Paid time off
Perks and Benefits:
- Full-time position (Fridays and Saturdays required)
- Direct career growth path to Management positions (Asst. Manager, Manager) and additional options
- Competitive hourly base pay, plus tips; team bonus
- Merit-based pay increases
- Paid Vacation and holidays
- Complimentary service membership
About the Position:
The Sales & Front Desk Associate is a key position at Scenthound, focused on providing exceptional service to every customer. We are looking for an eager, honest and ACTIVE front desk manager.
This position requires:
- Mostly.. a willingness to learn, work hard, and be a part of a team
- Full-time availability (Saturday's required)
- Familiarity and comfort with dogs
- Sales experience and confidence (membership sales are highly valued!)
- A passion for dogs and dog health & wellness!
- Reliable transportation
- Work well as a team member
- Willingness to work in a smoke-free environment
- Willingness to learn other positions (cross-training)
- Bilingual (not required)
Who We Are Looking For:
We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!
Tasks:
- Drive membership sales through health and wellness education
- Drive key performance indicators – average ticket price and rebook ratio – through memberships, service
- Develop membership leads; Follow up with potential members
- Answer phone calls, schedule customer appointments, manage customer profiles and records - make outgoing phone calls
- Manage customer expectations; Resolve customer concerns
- Adhere to Scenthound sanitary and cleaning practices – keep the reception area clean and presentable
- Perform other tasks and duties as assigned by the Scenter Manager
Compensation: $15.00 - $18.00 per hour
Why Should You Join Us?
We advocate for the health and well-being of dogs.
We are one team with one mission. We trust, respect and support one another.
We bring good energy to our work.
We believe in what we do.
We work with purpose. We are driven by a desire to make a positive impact.
In-house training, clear career path, attainable advancement.
About this role
Summary
Assist customers, promote memberships, provide excellent pet care service, manage appointments, and support team.
Job title
Front Desk Associate
Experience level
not specified
Industry
pet care
Location requirements
Fort Worth or Saginaw, remote work not allowed.
Salary
$15k–$18k
Management role
No
Skills & keywords
Required skills
salescustomer servicecommunication
Preferred skills
bilingualdog familiarity
Specializations
salescustomer servicedog wellness
Locations
Structured locations inferred from the posting.
Fort Worth, TX, USA
On-site City
Saginaw, MI, USA
On-site City