Front Desk Agent

Benchmark Conference Resorts of California, LLC

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Hilton Garden Inn San Antonio Downtown Until 9/14/2026 First posted July 16, 2026 Last posted July 16, 2026
Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.


At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.


Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

At the Hilton Garden Inn San Antonio Downtown we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Hilton Garden Inn San Antonio Downtown can mean for you! 

What you will have an opportunity to do:

 Must be a citizen of this country or possess a valid work permit.
- Must live in the local area or within commuting distance since we are not accessible by mass transportation.
- Must be willing to work a variety day/night and weekend shifts.
- Must be able to read, write and speak English
- Must be able to lift at least 30 pounds
- Must have excellent people skills
- Must been grooming standards.
- Must meet/exceed customer expectations.
- Must meet/exceed team expectations.
- Must have an energetic personality.

- An Equal Opportunity Employer
- EOE/AA
- We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

What are we looking for?

Compensation:

$12.00

-

$14.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

About this role

Summary

Assist guests, handle check-ins/outs, provide excellent customer service

Job title

Front Desk Agent

Experience level

none

Industry

hospitality

Location requirements

Must be local or within commuting distance, no remote work

Salary

$12k–$14k

Management role

No

Skills & keywords

Required skills

Englishpeople skillslifting 30 pounds

Preferred skills

None specified

Specializations

guest servicescustomer relations
Locations

Structured locations inferred from the posting.

Unknown location

On-site