Front Desk Agent
Alphabe Insight Inc
Apply to this jobAbout Us
Every Word Code is a forward-thinking technology firm that believes in the power of communication and clarity in software solutions. Based in Baton Rouge, LA, we specialize in tailored development services that bridge human understanding with digital precision. Our commitment to excellence is matched by our dedication to building a professional, supportive, and inclusive work environment where every team member is valued. Join us in shaping a smarter digital future—one word, one line of code at a time.
Job Description
Every Word Code is seeking a reliable and organized Front Desk Agent to serve as the first point of contact for our clients and visitors. This role requires excellent communication skills, a welcoming attitude, and the ability to multitask in a fast-paced environment. You will represent the company professionally and help maintain a smooth and efficient front office operation.
Responsibilities
Greet and assist visitors, clients, and team members in a professional manner
Answer and direct phone calls efficiently
Manage appointment scheduling and maintain office calendar
Handle incoming and outgoing mail and packages
Maintain cleanliness and organization of the front desk and lobby area
Respond to inquiries and provide general administrative support
Collaborate with internal departments for smooth operational flow
Assist with clerical duties such as data entry, filing, and document preparation
Qualifications
High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
1+ year of front desk, receptionist, or customer service experience
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficient in Microsoft Office (Word, Excel, Outlook)
Professional demeanor and appearance
Ability to work independently and as part of a team
Punctual, dependable, and detail-oriented
Benefits
Competitive salary ($50,000 – $55,000 annually)
Growth opportunities within the company
On-the-job training to build and expand skills
Supportive and collaborative work environment
Health and wellness programs
Paid time off and holidays
Summary
Serve as first contact, manage communication, assist with clerical tasks in a fast-paced environment.
Job title
Front Desk Agent
Experience level
1+ year
Industry
software
Location requirements
On-site in Birmingham, AL, no remote work allowed.
Salary
($50,000 – $55,000 annually) Growth opportunities within the company On-the-job training to build and expand skills Supportive and collaborative work environment Health and wellness programs Paid time off and holidays
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Birmingham, AL, USA