Who We Are

Join a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Provides exceptional customer service to internal and external clients for loan and assessment foreclosure transactions. Processes a high volume of foreclosure orders in multiple states accurately and efficiently according to established policies and procedures.

What You'll Do:

• Role focuses on administrative tasks to support the day-to-day foreclosure process.
• Perform quality control check.
• Review real property conveyance and encumbrance documents for accuracy and recordability.
• Establish and maintain positive client/vendor relationships.
• Process vendor invoices
• Communicate with owners, vendors, and clients regarding foreclosure matters, answering questions and providing information.
• Monitor incoming email inbox and prepare and send reinstatement quotes to owners.
• Input and update data in spreadsheets and other programs to track foreclosures.
• Open orders by confirming data and importing to proprietary application. 
• Review title reports using multiple applications.
• Other duties as assigned

What You'll Bring:

• High School diploma or equivalent
• Office or real estate related experience
• Self-starter
• Time Management skills
• Team player
• Resourceful
• Customer service skills
• Communication skills: verbal & written
• Proficient MS Office skill set; Excel skills
• Working with confidential and proprietary information.  Able to exercise discretion, confidentiality and sound judgment
• Ability to work under pressure, manage challenging customer interactions, and remain flexible to changing schedules and demands
• Able to prioritize and complete multiple tasks within time constraints, paying particular attention to detail.
• Familiar with basic real estate terms, foreclosure resources
• Proficient with foreclosure operating systems and E-recording software (i.e. FAST, Simplifile, Data Tree, Data Trace)

Pay Range: $16.07 - $21.41 Hourly

 

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

 

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.