Food Service Worker - Tray Passer
The General Hospital Corporation
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Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Performs a variety of food service duties to support the safe preparation, assembly, and delivery of meals for patients, visitors, and staff.Ensures a clean, efficient, and customer-focused environment while adhering to food safety and sanitation standards.
Qualifications
Key Responsibilities
- Assemble and deliver patient meal trays accurately and efficiently
- Set up, stock, and maintain tray line, cafeteria, and kitchen stations
- Prepare basic food items for meal service and support kitchen operations
- Maintain cleanliness of work areas, equipment, and service stations
- Operate dish machines, handle waste removal, and perform general sanitation tasks
- Clean and reset stations, equipment, and floors after meal service
- Monitor supplies and report shortages or concerns to supervisors
- Provide excellent customer service and respond to customer needs promptly
- Support department goals related to service quality and operational efficiency
- Assist with training and cross-training of team members
Knowledge, Skills, and Abilities
- Ability to work in a fast-paced environment and manage multiple tasks
- Strong customer service skills with a positive and team-oriented attitude
- Ability to read menus and communicate effectively in English
- Ability to follow safety, sanitation, and HACCP guidelines
- Ability to push carts and transport food and supplies
Additional Job Details (if applicable)
- High School Diploma or equivalent preferred
- Prior food service experience preferred
- Onsite role in a fast-paced hospital setting
- Requires standing, walking, and physical activity throughout the shift
- Schedule includes rotating shifts, evenings, and weekends
Minimum Starting Payrate:
$18.10
Schedule: Wed 10:30am - 7pm, Thursday & Fri 4pm-7:30pm, Sat 10:30am - 7pm, Sunday 4pm - 7:30pm
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$18.10 - $24.36/Hourly
Grade
SF1100
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Summary
Perform food service duties including meal assembly, delivery, sanitation, and customer service in hospital.
Job title
Food Service Worker - Tray Passer
Experience level
none
Industry
healthcare
Location requirements
onsite in Jamaica Plain-MA, no remote work allowed
Salary
$0k–$0k
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Jamaica Plain, Boston, MA, USA