Food & Beverage Ambassador

Mgmchina.wd5.mgmchina

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Until 8/23/2026 First posted February 12, 2026 Last posted February 12, 2026
Job description

We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.

我們誠邀才華出眾的您,把握美高梅中國事業​機會,與金獅再闖另一座高峰。

Job Responsibilities:

  • Provide excellent and professional service to guests when seating them in the restaurant according to designated rotation plans
  • Handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests
  • Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily

Job Requirements:

  • At least 6 months’ F&B experience, with 3 months’ experience in upscale restaurants of international hotel chains
  • Bachelor’s degree in related fields being an advantage
  • Fluent in Mandarin or Cantonese, English being an advantage
About this role

Summary

Provide professional guest service, handle inquiries and complaints in upscale restaurant setting.

Job title

Food & Beverage Ambassador

Experience level

6+ months

Industry

hospitality

Location requirements

Candidate must be in or near Macau, no remote work.

Salary

Not specified

Management role

No

Skills & keywords

Required skills

F&B experiencefluent in Mandarin or Cantonese

Preferred skills

English

Specializations

guest servicerestauranthospitality
Locations

Structured locations inferred from the posting.

Macau, France

On-site City