Food & Beverage Service Ambassador | Part-Time | Sesame Place, California

Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today!

What you get to do:
As a Food Service Ambassador, you’ll ensure a great eating experience for our guests in a variety of venues, including restaurants, carts/kiosks, specialty snack carts, coffee shops, dessert stations, etc. Wherever you serve, you will:

• Enthusiastically greet and welcome guests
• Provide information to guests on food & beverage products being offered
• Make recommendations to fit each guest’s needs
• Support dietary restrictions, allergies and special needs
• Perform general food prep work including but not limited to preparing produce, desserts, entrees, snacks, and other basic menu items
• Take orders in a prompt manner and ensure execution of delivery
• Maintain a clean working environment
• Perform general housekeeping tasks including wiping down tables and chairs, sweeping, mopping, washing dishes and other duties as assigned in both the guest dining areas, kitchen and back areas
• Unload daily product from the warehouse deliveries  
• Operate cash register
• Maintain monies and sales information for audit and balance
• Follow proper cash handling procedures
• Prepare/carry vending trays

What it takes to succeed:

• At least 16 years old
• Commitment to exceptional guest service
• Previous POS experience preferred
• Ability to learn/use point of sale (cash register) systems
• Ability to work with all food types, including food allergens, in any dining facility
• Ability to train on and properly use equipment and protective gear
• Outstanding communication and interpersonal skills
• Strong organizational and multi-tasking abilities
• Ability to lift, carry, push and pull up to 50 lbs.
• Ability to walk and stand extensively
• Ability to work indoors and outdoors, in a variety of weather conditions
• Completion of all training, including ServSafe and RCS Responsible Vendor Training
• Flexibility in working varied shifts
• Previous cash handling experience preferred
• Food service and/or theme park experience highly desirable

Availability:

• This is a Part-Time role
• During the non-peak season, must be available both Saturday & Sunday
• During the peak season, must have 3 days of unrestricted availability, to include the weekends
• You must be able to work varied schedules, including nights, weekends, and holidays
• Hours vary based on business need; may be scheduled 0-29 hours weekly

Rehire Applicants (Former Ambassadors)

• BE SURE TO SUBMIT YOUR REHIRE REVIEW FORM BY EMAIL TO SWCRec@seaworld.com for review. Once submitted and approved someone from recruitment will reach out with next steps.

• You may download the Rehire Review Form HERE

Interview Scheduling

• Please self-schedule for one interview only. If you are interested in multiple roles, you may discuss all opportunities with a recruitment representative during your scheduled interview.

If you are currently employed as an ambassador at SeaWorld or Sesame Place, please do not complete the rehire review form, as it is intended for external candidates only

Compensation: 16.90 USD Hourly

Starting Base Pay:

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways
   

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.