Food and Beverage Duty Manager

The Role | Te mahi

Food & Beverage Duty Manager is responsible for supervision and day to day operations of food and beverage team on shift in the hotel. To cover restaurant, bar, room service and mini bar and function operations whilst maintaining standards and enhancing guest experience. Attend to additional duties as requested by F&B Manager or Conference Manager such as stock takes, ordering, training new team members and ensuring security within the department and safety and wellbeing of employees on shift.  

This is a full-time role with minimum 32 hours per week.

Responsibilities | Ngā haepapa

• Drive revenue to achieve and exceed budgeted revenue.  
• Account for stock utilised in the operation and order all stock through company purchasing system as required. 
• Prepare daily banking and cash flow reports.  
• Supervise cash handling and banking procedures.  
• Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.  
• Continuously works to improve the efficiency of the restaurant by optimism productivity with the lowest possible cost. Studies and examines operations, administers cost reduction exercises throughout the hotel.  
• Maintain a comprehensive and current understanding of Liquor Licensing Laws and Host Responsibility.   
• Ensure that all colleagues understand and uphold the hotel's code of responsible service of alcohol.  
• Communicate effectively with subordinates and managers.  
• To ensure that all guests are provided with superior customer service at all times. 

Requirements

About you | Ko koe tenei

• NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)
• Qualifications appropriate to the role e.g., Hotel or Hospitality Management Level 5 or similar
• LCQ Certificate/GM License
• Previous food and beverage experience essential; minimum of 3 years food and beverage experience in a 4-star hotel.
• Confident, well-motivated, enthusiastic, and determined
• Takes pride in work and has exceptional attention to detail
• Ability to prioritise, work to deadlines and remain composed under pressure
• Work to a high standard, accurate and organised
• Approachable and flexible & a team player

Benefits

As an employer of choice, we offer great employee benefits like life cover, outstanding health and wellbeing programs, and discounts on hotels, restaurants, bars and spas across our network -not just for you but in some cases your friends and family too!

As an employer of choice, we offer great employee benefits including:

• Free Life cover, Digital Will & Best Doctors service
• Staff meals on duty and free parking near the airport
• Wellbeing program, including Health insurance discounts
• Excellent reward & recognition events
• Excellent staff, friends and family rates within our network of hotels
• Paid training and individual Employee Development Plans
• Training towards NZQA qualifications and our very own digital learning Academy

Who We Are - Ko Wai Mātou

Here at Novotel Christchurch Airport, we have one passion, you! We care, we do the right thing and we work together. As a Novotel team member, you will demonstrate these values with your day-to-day actions, however great or small.

Novotel Christchurch Airport is part of the Accor Hotels franchise and Hind Management Group. Hind Management operates award-winning hotels, restaurants, bars and spas across New Zealand. Manaakitanga is at the heart of everything we do, guiding our commitment to exceptional hospitality, sustainability, and caring for our people and planet.

We believe 'We Are all Valued - He Kura te Tangata', and our success is a direct reflection of our people and our company culture.  Awarded ‘ Inclusive Workplace’ at the 2026 Diversity Awards, our people love coming to work every day and we think you will too!

Nau mai, haere mai, tauti mai!

At Accor and Hind Management, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of diverse backgrounds, including disabled and neurodivergent candidates. Should you require assistance or support and are unable to apply online due to an access need, contact our office (+64) 99051727 or email our Talent Acquisition Team at [email protected]. We will aim to respond within 48 hours Monday to Friday 9am - 5pm. 

E manawanui ana tātou - We care 

Ka mahi tahi tātou - We work together 

Ka whai tātou i te tika - We do the right thing 

He kura te tangata - We are all valued