Food & Beverage Attendant - Crown Towers In-Room Dining

24/7 Availability required and able to work a minimum of 4-5 days a week
Includes weekends and weekdays

The Role

Located within the award-winning Crown Towers Melbourne, In-Room Dining delivers exceptional dining experiences directly to our guests 24 hours a day, 7 days a week. We are currently seeking enthusiastic, professional and guest-focused Food & Beverage Attendants to join our In-Room Dining team at Crown Towers Hotel on a part-time basis.

As a Food & Beverage Attendant, you'll be a gracious and vibrant host, creating memorable moments through genuine care and connection. Guided by Crown's 4Cs of Service Excellence – Be Courteous, Connect, Create and Care – you'll play an integral role in delivering the luxury service experience Crown Towers is renowned for.

In this role, you will:

• Deliver food, beverages and amenities to guest rooms with professionalism and attention to detail

• Provide exceptional, personalised service that exceeds guest expectations and reflects Crown Towers Five-Star standards

• Set up, service and clear in-room dining orders efficiently and discreetly

• Support the day-to-day operation of the In-Room Dining department, including opening and closing duties

• Maintain presentation standards, service equipment and work areas to the highest standard

• Respond to guest requests promptly and professionally, building rapport with guests from all backgrounds

• Adhere to RSA legislation, food safety requirements and Crown's OH&S policies and procedures

You'll Bring

• Availability to work a minimum of 3-4 shifts per week across a 24/7 rotating roster, including late nights, overnights, weekends and public holidays

• Previous experience in hospitality, food & beverage or hotel operations is preferred

• A passion for delivering exceptional guest experiences in a luxury environment

• Strong communication skills and the confidence to engage with guests at all levels

• Exceptional personal presentation and grooming standards aligned with a five-star hotel environment

• Ability to work efficiently in a fast-paced team environment while maintaining attention to detail

• A valid Victorian RSA certificate

What We Offer

• Attractive hourly rates, including applicable weekend, overnight and public holiday penalties

• Complimentary meals while on shift

• Discounts across Crown restaurants, hotels and retail outlets

• A supportive, inclusive and collaborative team culture

• Ongoing training, development and career progression opportunities within Crown Resorts

• The opportunity to work within one of Australia's most prestigious luxury hotels